Terms of Service

1. These terms

These terms govern your use of thetechnogen.in and any services provided by The TechnoGen — Digital Solutions ("The TechnoGen", "we", "us"). By using this website you accept them.

Where we sign a separate written agreement, statement of work or proposal with a client, that document takes precedence over these terms to the extent they conflict.

2. Using this website

You may use this site for lawful purposes only. You must not attempt to gain unauthorised access to any part of it, interfere with its operation, or scrape it in a way that degrades service for others.

The free tools and calculators on this site are provided for general guidance. Their outputs are estimates based on the inputs you provide and should not be treated as financial, legal or professional advice.

3. Scope of services

Every engagement is defined by a written proposal or statement of work setting out deliverables, timelines and fees. Work outside that scope is quoted separately and only begins once you have approved it in writing.

Timelines assume you provide required content, access, approvals and feedback within agreed windows. Delays on your side move the delivery date accordingly, and we will tell you when that happens rather than absorb it silently.

Published prices on our pricing page are starting prices for the scope described there. Your final fee is whatever your signed proposal states.

4. Fees and payment

Project work is typically invoiced in milestones, with an advance before work begins. Retainers are invoiced monthly in advance. All fees are exclusive of GST and other applicable taxes unless stated otherwise.

Advertising media spend is separate from our management fees. Media budgets are paid by you directly to the advertising platform from your own account. We do not mark up media spend.

Invoices are payable within the period stated on the invoice. We may pause work on overdue accounts after giving you written notice.

5. Ownership of work

On full payment, you own the deliverables we create specifically for you: source code written for your project, designs, written content and creative assets.

You own your accounts. Ad accounts, analytics properties, domains, hosting and third-party tool accounts are set up in your name wherever possible, and remain yours. We work inside your accounts rather than ours, so there is nothing for us to hold if the relationship ends.

We retain ownership of our pre-existing tools, frameworks, internal libraries and general know-how. Nothing in an engagement transfers those, and nothing prevents us from applying the same general expertise for other clients.

Third-party components — open-source libraries, stock assets, licensed fonts and plugins — remain subject to their own licences, which we will identify on handover.

6. Your responsibilities

You confirm that any content, trademarks, images or data you provide are yours to use, and that our using them as instructed will not infringe anyone else's rights.

You are responsible for the accuracy and legality of claims made in your advertising and on your website. We will flag anything that appears to breach platform policy or advertising rules, but final responsibility for your claims is yours.

You are responsible for maintaining your own backups of any accounts, data and content you control.

7. Results and expectations

We do not guarantee specific rankings, lead volumes, conversion rates or returns on ad spend. Results depend on your market, budget, offer, pricing, sales process and factors controlled by search and advertising platforms — none of which we control.

Figures shown on this website describe results achieved for specific clients in specific circumstances. They are illustrative of what is possible, not a prediction of what you will achieve.

Benchmark ranges published on this site are directional guidance compiled from public sources and our own account experience. They are not a proprietary dataset and should not be treated as a target or a promise.

8. Confidentiality

Each party will keep the other's confidential information confidential and use it only for the purposes of the engagement. This survives the end of the engagement.

We may reference our work for you in our portfolio and case studies. If you would prefer we did not, tell us and we will keep the engagement confidential.

9. Termination

Retainers may be ended by either party with 30 days' written notice after the initial minimum period stated in your proposal. Fees for work already performed remain payable.

Project work may be ended by either party with written notice. You pay for work completed and costs committed up to that point; we hand over completed deliverables on payment.

On termination we will provide a reasonable handover — access transfers, documentation and files — within 30 days of final payment.

10. Liability

Nothing in these terms excludes liability that cannot lawfully be excluded, including for fraud or death and personal injury caused by negligence.

Subject to that, our total liability arising from any engagement is limited to the fees you have paid us for that engagement in the twelve months preceding the claim.

We are not liable for indirect or consequential losses, including lost profits, lost revenue, lost data or business interruption.

We are not liable for the acts, policy changes, outages or account actions of third-party platforms such as Google, Meta, hosting providers or payment gateways.

11. Governing law

These terms are governed by the laws of India. The courts of Indore, Madhya Pradesh have exclusive jurisdiction over any dispute arising from them.

12. Contact

Questions about these terms: hello@thetechnogen.in or +91 70005 04737.